All cleaning services are provided by independent cleaning company, Nova Clean's partner.
Company name: NOVA CLEAN®
Head office: 11, av. Pierre Semard - 06150 Cannes - FRANCE
Registered with the RCS: 407 721 083 R.C.S. Cannes
Nova Clean® is insured by Generali Assurances.
NETIO® - 11 av. Pierre Semard, 06150 Cannes, FRANCE
Website : www.netio.fr
1&1 IONOS SARL located at 7 place de la Gare, 57201 SARREGUEMINES
TERMS AND CONDITIONS OF USE
The content of this site is covered by French and international legislation on copyright and intellectual property.
Anyone visiting this website undertakes to respect the conditions of use.
The NOVA CLEAN® brand is registered brand.
It is forbidden to make a link to this site without written authorisation.
The site, its content, text, logos, trademarks and photographs are the property of NOVA CLEAN®, named below as "THE OWNER OF THE SITE".
Any total or partial representation of this site, the copy of images, logos, use of the mark NOVA CLEAN®, the copy of the texts, are prohibited and would constitute a counterfeit sanctioned by the articles L. 335-2 and following ones of the Code of the intellectual property.
NOVA CLEAN's business is the provision of websites specializing in cleaning.
The trade name "NOVA CLEAN®" is trademark, registered and protected.
NOVA CLEAN® wishes, thanks to its experience in the field of cleaning and know-how of long standing, to make available to the Partner its network of web media with referencing and visibility allowing him to operate and develop its business in the field of cleaning.
Thanks to the quality and density of its network of partners, NOVA CLEAN®, which is a well-known and recognised brand, presents itself as a platform for putting Internet users in touch with partners under contract with NOVA CLEAN® and a web advertiser.
As an Internet platform, NOVA CLEAN® reserves the right to transmit the details of prospects who use the website made available to the Partner to other professionals in the cleaning sector in partnership with NOVA CLEAN®.
You can visit this site without communicating any personal information about you.
The site does not allow visitors to communicate with each other or to publish information accessible by other Internet users.
We only collect your personal data (surname, first name, telephone number, email address, etc) if you provide it voluntarily when using our services: contact form, newsletter.
By providing this information, you expressly agree to it being processed by THE SITE OWNER in order to respond to your request for information.
We do not collect data on our visitors from other sources.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the French Data Protection Act (Loi Informatique et Libertés) of 6 January 1978 as amended, THE SITE OWNER informs you of the following:
1. IDENTITY OF THE DATA CONTROLLER
The data controller is Mr Huck Sébastien.
2. WHAT DATA IS COLLECTED BY THE SITE OWNER?
- Your e-mail address will be requested if you wish to communicate with us via the contact forms;
- Data relating to your identity, such as your surname, first name, e-mail address, telephone number, etc., may be requested;
- THE SITE OWNER also indirectly collects your anonymous Data by means of Google Analytics (Data concerning your visits to our site, traffic data).
Data on minors is not collected.
3. WHAT ARE THE PURPOSES OF THE PROCESSING?
THE SITE OWNER is likely to process your Personal Information for the purposes of providing you with the information or services you have requested (in particular: request for information via the contact form);
4. WHO PROCESSES YOUR DATA?
Your Data is processed by THE SITE OWNER in order to answer all your questions.
Only THE SITE OWNER is the recipient of your Personal Information. This information is never passed on to a third party. THE SITE OWNER does not market the personal data of visitors and Users of its Site.
All SITE OWNER employees who have access to the data or are involved in processing it are required to respect the confidentiality of our visitors' personal data.
Links to third party sites:
The Site may contain links to various sites and social networking platforms managed on third-party servers, by persons or organisations over which THE SITE OWNER has no control, such as Facebook or Youtube. As a result, we cannot under any circumstances be held responsible for the way in which your Data is stored or used on the servers of these third parties.
We advise you to familiarise yourself with the applicable personal data protection policy of each third-party website that you access via our Site in order to appreciate how your Data will be used.
5. RETENTION PERIOD
Your Personal Information is kept by THE WEBSITE OWNER only for the time required to respond to your request for information, which may not exceed 24 months in any event.
When you subscribe to the Newsletter, we keep your e-mail address until you unsubscribe.
When you contact THE SITE OWNER using the various contact forms or when you contact us by telephone, your data will be kept for up to ten (10) years from the last contact.
The traffic data collected by Google Analytics will be anonymous and kept for statistical purposes only.
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses small text files stored on your computer ("cookies"), which help us to analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
As such cookies are issued by third parties, their use and storage are subject to their own confidentiality policies, a link to which is provided below. This family of cookies includes audience measurement cookies and social network sharing cookies (notably from Facebook and YouTube).
Audience measurement cookies compile statistics on visits to and use of various elements of the website (such as the content/pages you have visited). This data helps to improve the ergonomics of the website. An audience measurement tool is used on this website:
Google Analytics: whose confidentiality policy is available at the following link: https://policies.google.com/privacy?hl=fr
Google Map, whose confidentiality policy is available at the following link: https://policies.google.com/privacy?hl=fr
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on this site, in particular via a sharing "button" depending on the social network concerned. Two types of social network sharing cookies are used on this site:
Facebook, whose cookies policy can be consulted by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/
You can prevent Google from collecting and processing data about your use of the website (including your IP address) that is generated by the aforementioned cookie by installing the "Google Analytics Opt-out Browser Add-on" available at the following link: https://tools.google.com/dlpage/gaoptout?hl=fr
This module is available for Microsoft Internet Explorer 11, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
7. HOW IS YOUR DATA PROTECTED?
Your Data is stored on secure servers protected by firewalls and antivirus software.
This website uses SSL encryption to secure and protect the transmission of personal data such as your contact details.
You can identify a site that has SSL encryption by the character string "https://" in the navigation bar and/or the padlock symbol in the same bar.
However, given the inherent characteristics of the Internet, it is impossible for us to guarantee the optimum security of information exchanges on this network. If you use e-mail to send us your data, you should be aware that the secrecy of correspondence cannot be guaranteed.
We do our utmost to protect your Data, but we cannot guarantee the absolute security of information transmitted to the Site. You agree that you transmit your Data at your own risk.
8. DATA PROTECTION RIGHTS
In accordance with the provisions of the applicable regulations on the protection of personal data, in particular the European Data Protection Regulation 2016/679 (the "RGPD") and the French Data Protection Act of 6 January 1978 no. 78-17, as amended, you have the right to access and rectify your Data. You can exercise this right by sending us an email.
Right of access and communication of data
You have the right to access your Personal Information.
However, due to the SITE OWNER's obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan of your valid identity document (in the event of a request via our dedicated electronic form) or a signed photocopy of your valid identity document (in the event of a request sent in writing).
THE WEBSITE OWNER informs you that it will be entitled, if necessary, to oppose manifestly abusive requests (by their number, repetitive or systematic nature).
To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a model letter drawn up by the Commission Nationale de l'Informatique et des Libertés (the "CNIL").
Right to rectification, deletion, limitation, portability or withdrawal of consent of data
Under this right, you are entitled by law to request the rectification, updating, blocking or deletion of any data concerning you that may be inaccurate, erroneous, incomplete or obsolete.
You may also define general and specific directives concerning the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.
To help you with your request, in particular if you wish to exercise your right to rectification on your own behalf or on behalf of a deceased relative, please send a written request to the postal address mentioned in point 1. You will find a model letter drawn up by the CNIL by clicking on the following link.
Right to object
This right may only be exercised in one of the following two situations:
When the exercise of this right is based on legitimate grounds; or
When the purpose of exercising this right is to prevent the data collected from being used for commercial prospecting purposes.
To help you in your approach, particularly if you wish to exercise your right to object by means of a written request sent to the postal address indicated in point 1, you will find a model letter drawn up by the CNIL by clicking on the following link.
9. RESPONSE TIMES
THE WEBSITE OWNER undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from receipt of your request.
10. TRANSFER OF DATA TO A COUNTRY OUTSIDE THE EUROPEAN UNION
Personal data will only be managed and stored within the European Union.
11. COMPLAINT TO THE COMPETENT AUTHORITY
If you consider that THE SITE OWNER is not complying with its obligations with regard to your Personal Information, you may submit a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.